Support for students
We are here to help you settle in and to provide any assistance you may need during your stay in Prato. With our own experiences of studying and living abroad, we understand the ups and downs of discovering a new city, adapting to cultural differences and being far from friends and family.
You’ll have the chance to meet Mariagiulia and Heather during your Orientation Session when you arrive at our centre. Please don’t hesitate to contact us by emailing Student Services or by popping in to the Student Services Office, open from Monday to Friday from 9am to 5.30pm. You can find our office on the first floor, just along the corridor from the computer lab.
We’ll be happy to help you with any of the following:
- Academic information*
- Accommodation options including our homestay program
- Community activities
- Discovering Prato
- Health, well-being and first aid (including doctor appointments)
- Local information, news and events
- Safety and security (including police reports)
- Visas and Permits to Stay
We look forward to meeting you and introducing you to Prato!
*While we may be unable to assist with specific academic issues, we’ll always put you in touch with someone who can. In some cases, you may need to speak directly to your teaching staff or faculty staff at your home campus.